Job Title: Wealth Management Operations Associate
Job Description:
The role of the Wealth Management Operations Associate is to update, support, and maintain our internal Portfolio Management and CRM software (Envestnet/Tamarac Reporting/Trading/CRM). This role will also require assistance with these systems’ generation and outputs related to private wealth quarterly billing and performance reporting.
Duties:
Systems Management and Data Auditing (Envestnet/Tamarac Suite)
- Manage/Audit Tamarac Reporting data for completeness and accuracy
- Interface with Tamarac support group to resolve data issues
- Define/Manage/Audit groups/accounts/values/contacts/referrals/details/etc. in systems applications
- Produce/Audit quarterly client performance reports for client dissemination
- Define/Manage/Audit procedures, workflows, tasks in Tamarac CRM applications
- Manage/Customize/Maintain/Audit Tamarac Client Portal website
- Coordinate and manage billing processes/personnel to develop tools and aid with billing process
Reconciliation
- Dissemination of daily client account data summary reports
- Management and assessment of custodial alerts and communications (Schwab & Fidelity)
- Account/Client Setup within Tamarac Reporting and CRM, and validation of detail to external custodial data.
- Verify/Define/Audit Account Data
- New Accounts/Groups/Clients
- New Securities
- Cost Basis/Corporate Action
- Capital Flows
Administrative
- Assist with custodial paperwork/forms for client onboarding and account creation and maintenance
- Communicate with custodians on paperwork/account setup/attributes/issues and auditing thereof
- Assist in managing eAuthorization/eSignature/Secure process for more efficient client interaction with custodians
- Potentially communicate with clients in-person or via email/phone regarding the above processes.
- Assist Compliance with Quarterly/Annual reporting requirements to regulatory bodies
- Assist in maintenance of proprietary tools, reference sheets, and drives
- Assist with producing client meeting materials/reports
Preferences for Position:
- Strong attention to detail, ability to self-review, and take ownership of tasks, projects/issues
- Preferred (not required) familiarity with financial or accounting software and CRM applications, along with the desire to learn and audit/proof data inconsistencies
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Strong desire to improve the client experience and firm
- Confidence and comfort in speaking with internal/external clients
- 4-Year college degree preferred but not required. Degree preferably in the area of business, finance, or information systems
Benefits:
- Competitive salary
- Annual bonus
- Vacation/PTO: 15-20 days plus bank holidays
- Blue Cross & Blue Shield Health Plan: 80/20 Employee and 50/50 Dependents
- 401(k) with Employer Match: Up to 3% (Eligible after one year)
- Cell Phone Stipend: $75/month
